Invitation to tender: customer service eLearning content update
It is exciting times for our charity with a new strategy and a vision to see a future where all disabled people feel they belong in sports and activities. We…
Customer Service refers to the support and assistance provided to customers before, during, and after their purchase of products or services. It encompasses various activities aimed at enhancing customer satisfaction and ensuring a positive experience. This can include answering questions, resolving issues, addressing complaints, and providing information about products or services. Effective customer service is characterized by clear communication, responsiveness, and a willingness to help customers meet their needs. It can occur through various channels, including in-person interactions, phone calls, emails, and online chat. Good customer service is essential for building customer loyalty, fostering trust, and ultimately driving business success.
It is exciting times for our charity with a new strategy and a vision to see a future where all disabled people feel they belong in sports and activities. We…